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At Plug StreetWear, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer a 14-day return and refund window from the date of delivery.
You may request a return or exchange if:
The product is damaged, defective, or faulty
You need a different size or variant
The product does not meet your expectations
To be eligible, the item must:
Be in its original condition, unworn and unwashed
Include all original tags, packaging, and accessories
To start a return, please contact our support team via our Contact Us page or email us directly. Include:
Your order number
The reason for return
Any relevant photos of damage or defect (if applicable)
Once your return is approved, we will provide instructions on how to send your item back.
Refunds will be processed to the original payment method after we receive and inspect the returned items.
Exchanges for a different size or variant will be shipped once the returned product is received and approved.
Shipping costs for returns may be the responsibility of the customer unless the item was damaged or defective.
Items worn, washed, or altered
Items without original tags or packaging
Please ensure the item is packaged securely to avoid damage during transit.
We are not responsible for items lost in transit during returns.
If you have any questions about our Refund & Return Policy, please contact us via the Contact Us page or at support@plugstreetwear.com.
We’re committed to making your experience as smooth and easy as possible.